Support
Need help with ApneTailor? Here is how to get assistance for different types of issues.
Order issues
For problems with an active order — delivery delays, fitting concerns, payment questions, or change requests — use the in-app support and chat features. This connects you directly with the support team and your tailor.
Account and privacy
For account deletion information, visit our Account Deletion page. For privacy questions, see our Privacy Policy and Data Compliance page.
Refunds and cancellations
Refund and cancellation terms depend on the circumstances. See our Refund and Cancellation Policy for details.
General inquiries
Email us at [email protected] for general questions, feedback, or issues not covered above.
Get the app
The ApneTailor app is the best way to place orders and access in-app support.
